Signed-in customers
View your Moon & Jade orders
Your Shopify customer account securely shows orders associated with your account. Choose an order to review its current fulfillment and tracking details.
View My OrdersYour order journey
Track Your Order
Follow your Moon & Jade order through Shopify’s secure customer and order-status experiences.
Shopify order status
Use your secure order-status link
Open the secure link in your order confirmation or shipping message. Shopify may ask you to sign in or verify the email address or phone number used for the order.
Where to find it: check the order confirmation or shipping message sent by Shopify. A public order-number-only lookup is not provided for your security.